How It Works
Vertra Cloud’s credit system offers a flexible billing model. Use free credits from your plan or purchase additional credits to expand your resources.Compute Credits
Used to keep applications and databases running. Automatically debited per hour of use.
AI Credits
Reserved for artificial intelligence features on the platform.
Allocation per Plan
Each plan includes a weekly allocation of free credits that is automatically reset every Monday at 00:00 UTC.- Compute Credits
- AI Credits
- Weekly allocation proportional to the plan (e.g., 500/week for Free)
- Automatic reset every Monday at 00:00 UTC
- Unused credits do not accumulate between cycles
- Paid credits expire after 365 days
- Free Plan note: You can deploy up to 1 app and 1 database using credits.
Paid credits (acquired via purchase) expire after 365 days from the acquisition date.
Hourly Billing
Billing is done automatically every hour. The system checks all running resources that use the credits mode and debits the corresponding amount. The cost is calculated based on allocated memory and your plan:| Plan | Rate |
|---|---|
| Free | 10 credits per 100MB per hour |
| Paid plans | 7 credits per 100MB per hour |
When credits run out
When the balance reaches zero, all resources that depend on credits are automatically stopped. Options to reactivate:- Purchase additional credits via dashboard
- Wait for the weekly reset of free credits (every Monday)
- Migrate the resource to fixed plan mode
Memory Limits per Resource (Credits Mode)
When using credits mode, each individual app or database has a maximum memory limit:| Plan | Max Memory per Resource |
|---|---|
| Free | 1,024 MB (1 GB) |
| Paid Plans | 16,384 MB (16 GB) |
Free plan users can create up to 1 app and 1 database using credits mode, with up to 1 GB of RAM per resource.
Paid plan users can allocate up to 16 GB of RAM per resource in credits mode.
Cost Estimation
Before creating a resource in credits mode, the dashboard displays an estimate based on selected memory and your plan. Formula:ceil(RAM_MB / 100) × rate credits per hour
- Free plan: 10 credits per 100MB/hr
- Paid plans: 7 credits per 100MB/hr
- Paid Plans (7 cr/100MB/hr)
- Free Plan (10 cr/100MB/hr)
| Memory | Cost/Hour | Cost/Day | Cost/Month |
|---|---|---|---|
| 100 MB | 7 credits | 168 credits | 5,040 credits |
| 256 MB | 18 credits | 432 credits | 12,960 credits |
| 512 MB | 36 credits | 864 credits | 25,920 credits |
| 1024 MB | 72 credits | 1,728 credits | 51,840 credits |
Use the
GET /v1/credits/cost?ram={mb} endpoint to calculate the exact cost via API.Credits vs. Fixed Plan
When creating an application or database, choose between two billing modes:- Fixed Plan
- Credits
- Monthly billing with fixed value
- Resources limited by contracted plan
- Ideal for applications always online
- No automatic stop due to lack of credits
Check Balance and History
- Via Dashboard
- Via API
Access Dashboard → Billing to see:
- Current balance (free + paid)
- Usage history with filters by resource type and credit type
- Transactions and orders with status
- Available PIX balance